Franklin Content Management System

Franklin is a content management system to provide a web solution with the following goals: content reusability, simplified management of content and design that enforces integrity and consistency, the customization of content to individual users, and the delivery of content to a variety of display devices.

October 1999

Created for ibm.com

Team members: Louis Weitzman, Dikran Meliksetian, Sara Elo, Joe Zhou, Jessica Wu

These goals were met in part by the decomposition of information into reusable fragments represented in XML. This approach provides unique opportunities in a content management system. However, it also raises some interesting challenges in the deployment of such a tool and the education of its users. The development of Franklin evolved over a two year period and has culminated in the deployment of 62 country portals within the ibm.com domain. Furthermore, concepts from the Franklin project are influencing the strategy and design of IBM offerings.

Here is a short flash description of the concepts in Franklin

PDF: Transforming the Content Management Process at ibm.com AIGA | SIGCHI Experience Design Forum, April, 2002

PDF: An XML Content Management System: Challenges and Solutions XMLEurope, 2001